Shipping policy

All our shipments are sent via GLS. Once you confirm your payment, you will receive a confirmation email with the estimated delivery date and we will provide you with the shipment tracking number, which you can use to check its status on the GLS website.

Your order will arrive at your home within 3 business days. If you wish to make changes to the delivery address or date, we recommend contacting the logistics company so they can handle it internally as quickly as possible.

Frequently Asked Questions

How can I place an order?

Simply choose the design and size you like best, add it to your cart, and follow the steps to complete your payment. You will receive a confirmation email with all the details of your purchase.

How long does shipping take?

We ship all orders within 24-48 hours in Spain and up to 3 days in Europe . We will send you a tracking number so you can check the status of your order at any time.

Can I return a product?

Of course! If your order doesn't meet your expectations, you can request a free return within the current legal timeframe, provided the product is in perfect condition. Write to us at [email protected] and we'll help you with the process.

What do I do if my order arrives damaged or incorrect?

We are very sorry if this happens. Please contact us as soon as possible at [email protected] or +34 910 075 439. We will offer you a quick and free solution (replacement or refund).

What are your customer service hours?

We are available Monday to Friday, from 9:00 a.m. to 5:00 p.m. , to resolve any questions or issues.

Contact us