Cookies policy

This website uses cookies and similar technologies to provide the service, as well as to allow us to improve it, through obtaining statistics on its use, and other purposes.

Browsing this website necessarily involves the use of cookies and similar technologies whenever necessary for its operation. Furthermore, for certain purposes, cookies and local storage will be subject to your prior consent. You can accept or reject cookies through the established settings, and you can also configure your browser to prevent their use.

This policy is part of our privacy policy and includes the following:

  • What are cookies?
  • What are cookies used for?
  • What do we mean by technologies similar to cookies?
  • What are third-party cookies? Who are the recipients of the information?
  • How long do cookies or similar technologies remain active?
  • Using browsers with private browsing mode
  • How to prevent the use of cookies and how to delete them?
  • Detailed information about the cookies used by this website

What are cookies?

Cookies are small temporary files that are created on the user's device (computer, phone, tablet, etc.) when they visit a website, and which allow the website to store or retrieve information when browsing, for example, to save their usage preferences or to recognize them on subsequent visits, as well as to obtain information about their browsing habits.

When a website creates a cookie on a user's device, it stores the address/domain of the website that created the cookie, the cookie's duration (which can range from a few minutes to several years), and the cookie's content. Users can disable cookies at any time through this website's settings, configure their browser to prevent (block) the use of cookies by specific websites, and delete previously stored cookies.

What are cookies used for?

The most common uses or purposes are:

  • Essential technical cookies. These are used to manage navigation flow within the website or to keep the user logged in. Disabling them may prevent some parts of the website from functioning correctly.
  • Personalization cookies. Necessary to remember certain user preferences.
  • Analytical cookies. These help us and third parties to collect information about where users come from and how they navigate the website, in order to perform statistical analysis to improve the structure and content.
  • Advertising cookies. Used to manage the ads that appear on the website, and to decide the content or frequency of the ads.
  • Behavioral advertising cookies. These help collect user browsing habits to create a profile of their interests and to show them ads tailored to those interests.
  • Cookies for social sharing. These are necessary to identify the user on their social networks and thus allow them to share content.

What do we mean by technologies similar to cookies?

Similar technologies are understood to be any type of data storage and retrieval mechanism used on the user's device to obtain information. The most common include:

  • Browser local storage. Some websites use local storage called “sessionStorage” and “localStorage”, as well as the browser's indexed database, to store information;
  • The local storage of browser plugins, such as Flash local storage (“Flash Local Shared Objects”) or Silverlight local storage (“Isolated Objects”).
  • A web beacon is a tracking technique that involves embedding an image hosted on an internet server into a web page (or email). When a browser or email program connects to that server to download and display the image, the connection is recorded. This allows the company to know that the user has viewed the web page or email. Sometimes this image is very small or transparent so that the user doesn't notice it.
  • "Fingerprinting" techniques combine information obtained from the browser or browsing equipment to distinguish a user on their successive visits to different websites.

What are third-party cookies? Who are the recipients of the information?

The cookies on this website can be classified, depending on who creates them, into two categories:

  • First-party cookies: These are created and managed from our websites and domains, and the information obtained is managed directly or indirectly by us for our own purposes.
  • Third-party cookies: These are cookies created and managed by other websites that, while not entirely under our control, provide features and functionalities that we have chosen to include on our website, such as interactive maps, videos and multimedia elements, social media sharing buttons, advertisements, etc. These cookies are under the control of the third party providing the corresponding function.

The vast majority of third-party features involve the access or collection of information (and the use of cookies) by the third party providing the feature, based on their own criteria and purposes, including collecting information about browsing habits to show you personalized advertising. The following section lists the third-party features and functions used on this website.

How long do cookies or similar technologies remain active?

Depending on their permanence or activity time, we can differentiate between:

  • Temporary session cookies; they remain stored on the browsing device until the user leaves the website; the browser deletes them when the browsing session ends.
  • Persistent cookies remain on your browsing device and are read by the website each time you visit. These cookies are automatically deleted after a certain period of time, which can be short or very long.

This policy includes information about the duration of cookies; for more information, please see our privacy policy, as well as the information provided in the privacy policies of third-party web function providers.

Using browsers with private browsing mode

If you wish to use this website with greater privacy and limit the storage of cookies for extended periods, we recommend using a web browser with a "private" browsing option. You can find information about this feature in the help pages of the most common browsers.

Browser

Name of the private browsing function

Learn more

Internet Explorer 8 and higher

Microsoft Edge

InPrivate

https://support.microsoft.com/es-es/products/internet-explorer (Explorer)

https://support.microsoft.com/es-es/instantanswers/34b9a3a6-68bc-510b-2a9e-833107495ee5/browse-inprivate-in-microsoft-edge (Microsoft Edge)

Safari 2 and higher

Private browsing

https://support.apple.com/es-es/HT203036

Opera 10.5 and higher

Private browsing

http://help.opera.com/Windows/12.00/es-ES/private.html

Firefox 3.5 and higher

Private browsing

https://support.mozilla.org/es/kb/navegacion-privada-Firefox-no-guardar-historial-navegacion

Google Chrome 10 and higher

Incognito mode

https://support.google.com/chrome/answer/7005900?rd=1

How to prevent the use of cookies and how to delete them?

You can configure your preferences at any time using the cookie settings system integrated into this website; you can enable/disable the use of cookies according to your purposes.

You can access the settings system via the link at the top of the home page.

Most browsers allow you to disable cookies globally. Many browsers also allow you to delete cookies associated with specific websites/domains. To do this, users should consult their browser's help section. Below are links to the help pages of the most common browsers to learn how to configure cookies in each one:

To delete data stored in the browser's local storage, the user can clear the browsing history.

To learn how to clear Flash local storage or limit the amount of space allowed, see the Adobe Help pages: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

For other browsers, as well as for any clarification or question about the cookies on this website, you can contact us through the website's contact information.

Important notice: If you block cookies, certain website services or features may not function correctly.

Detailed information about the cookies used by this website

Information about our own cookies:

  • Functional/technical cookies: These are necessary to display the website correctly and ensure its proper functioning. They allow you to navigate our website and use its various options and services. For example, they enable us to control data traffic and communication, identify you during your session, grant you access to restricted areas, and implement security measures while you browse.

  • Analytical Cookies : These are used to analyze user behavior in an aggregated and anonymous way, including the number of visitors to the website and different internal pages, the origin of the visit, day and time, platform, and search words that a user uses to find their desired content.

Information about Third-Party Cookies:

These are cookies managed and controlled by third parties, for the purpose of performing/providing functionalities, conducting navigation analysis, personalizing navigation and searches, as well as segmented advertising.

The social media networks managed by Panorama Servicios Integrales SL are:

Facebook - https://www.facebook.com/homeandliving.es/

Instagram - https://www.instagram.com/homeandliving.es/

Pinterest - https://www.pinterest.es/homeandlivinges/

Linkedin - https://www.linkedin.com/company/homeandlivinges

  • Functional/technical cookies : These allow you to navigate through our website, using the different options or services we offer, such as viewing videos or sharing content through social networks.

Third Party Owner

Duration

Information on use and purpose

YouTube

Session/1 year

https://www.google.es/intl/es/policies/privacy/

Twitter

Session/1 year

https://help.twitter.com/es/rules-and-policies/twitter-cookies

Facebook

Session/1 year

https://es-es.facebook.com/policies/cookies/

Instagram

Session/1 year

https://help.instagram.com/519522125107875

LinkedIn.

Session/1 year

https://es.linkedin.com/legal/cookie-policy

Google Inc

Permanent

https://www.google.es/intl/es/policies/privacy/

  • Analytics cookies : These third parties provide us with statistical information about the behavior of different users on our website in order to introduce improvements based on the analysis of data on the use of products and/or services on the website.

Third Party Owner

Duration

Information on use and purpose

Google Analytics

From 30 minutes to 2 years

http://www.google.com/analytics/tos.html

YouTube

From 30 minutes to 2 years

https://www.google.es/intl/es/policies/privacy/

Facebook

From 30 minutes to 2 years

https://es-es.facebook.com/policies/cookies/

Hotjar

From 30 minutes to 2 years

https://www.hotjar.com/legal/policies/cookie-information

Adobe Analytics

From 30 minutes to 2 years

https://docs.adobe.com/content/help/es-ES/core-services/interface/ec-cookies/cookies-privacy.html

LinkedIn

From 30 minutes to 2 years

https://www.google.es/intl/es/policies/privacy/

TripAdvisor

From 30 minutes to 2 years

https://tripadvisor.mediaroom.com/ES-privacy-policy

Yahoo

From 30 minutes to 2 years

https://consent.yahoo.com/v2/collectConsent?sessionId=3_cc-session_73a8316b-ba20-49ca-8542-3cc976f99c51

Adobe Audience Manager

From 30 minutes to 2 years

https://docs.adobe.com/content/help/es-ES/core-services/interface/ec-cookies/cookies-privacy.html

Adara Analytics

From 30 minutes to 2 years

http://adara.com/privacy-promise

  • Advertising Cookies : These allow us to manage the advertising spaces included on our website, based on criteria such as the content displayed or the frequency with which the ads are shown.

Third Party Owner

Information on use and purpose

Google Adwords

http://www.google.com/intl/es/policies/privacy/

YouTube

https://www.google.es/intl/es/policies/privacy/

Facebook

https://es-es.facebook.com/policies/cookies/

Twitter

https://help.twitter.com/es/rules-and-policies/twitter-cookies

Yahoo

https://verizonmedia.com/policies/

Microsoft Advertising

https://privacy.microsoft.com

Adara

https://www.adara.com/privacy-promise

AppNexus

https://www.appnexus.com/en/company/plataform.privacy-policy

TripAdvisor

https://www.tripadvisor.mediaroom.com/ES-privacy_policy

Adobe

https://docs.adobe.com/content/help/es-ES/core-services/interface/ec-cookies/cookies-privacy.html

LinkedIn

https://www.google.es/intl/es/policies/privacy/

PROCESSING OF PERSONAL DATA

Panorama Servicios Integrales SL is responsible for processing the personal data of the Interested Party and informs them that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR), and therefore provides the following information on the processing:

Purposes of processing: as specified in the section on cookies used on this website.

Legal basis for processing: by consent of the data subject (art. 6.1 GDPR).

Data retention criteria: data will be retained for a maximum of one year.

Communication of data: data will not be communicated to third parties, except for cookies owned by third parties or when required by law.

Rights of the Interested Party:

- Right to withdraw consent at any time.

- Right of access, rectification, portability and deletion of your data and the limitation or opposition to its processing.

- Right to lodge a complaint with the Supervisory Authority (www.aepd.es) if you believe that the processing does not comply with current regulations.

Contact information to exercise your rights: Panorama Servicios Integrales SL – Calle del Mar Mediterráneo N.3, San Fernando de Henares, 28830 or by email to [email protected]

NOTE: The information provided is dated 10-02-2021 and we inform you that over time it may not be exhaustive, although this cookie policy is periodically reviewed.

Frequently Asked Questions

How can I place an order?

Simply choose the design and size you like best, add it to your cart, and follow the steps to complete your payment. You will receive a confirmation email with all the details of your purchase.

How long does shipping take?

We ship all orders within 24-48 hours in Spain and up to 3 days in Europe . We will send you a tracking number so you can check the status of your order at any time.

Can I return a product?

Of course! If your order doesn't meet your expectations, you can request a free return within the current legal timeframe, provided the product is in perfect condition. Write to us at [email protected] and we'll help you with the process.

What do I do if my order arrives damaged or incorrect?

We are very sorry if this happens. Please contact us as soon as possible at [email protected] or +34 910 075 439. We will offer you a quick and free solution (replacement or refund).

What are your customer service hours?

We are available Monday to Friday, from 9:00 a.m. to 5:00 p.m. , to resolve any questions or issues.

Contact us