Frequently Asked Questions
How can I place an order?
Simply choose the design and size you like best, add it to your cart, and follow the steps to complete your payment. You will receive a confirmation email with all the details of your purchase.
How long does shipping take?
We ship all orders within 24-48 hours in Spain and up to 3 days in Europe . We will send you a tracking number so you can check the status of your order at any time.
Can I return a product?
Of course! If your order doesn't meet your expectations, you can request a free return within the current legal timeframe, provided the product is in perfect condition. Write to us at [email protected] and we'll help you with the process.
What do I do if my order arrives damaged or incorrect?
We are very sorry if this happens. Please contact us as soon as possible at [email protected] or +34 910 075 439. We will offer you a quick and free solution (replacement or refund).
What are your customer service hours?
We are available Monday to Friday, from 9:00 a.m. to 5:00 p.m. , to resolve any questions or issues.