FAQ

Is it necessary for me to register an account in order to buy an item?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Which shipping providers do you use?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
How long will it take to receive the furniture?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
How long will it take to receive the furniture?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Do you offer any kind of discounts?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Do you accept orders from all 50 US states?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount

Frequently Asked Questions

How can I place an order?

Simply choose the design and size you like best, add it to your cart, and follow the steps to complete your payment. You will receive a confirmation email with all the details of your purchase.
How long does shipping take?

We ship all orders within 24-48 hours in Spain and up to 3 days in Europe . We will send you a tracking number so you can check the status of your order at any time.
Can I return a product?

Of course! If your order doesn't meet your expectations, you can request a free return within the current legal timeframe, provided the product is in perfect condition. Write to us at [email protected] and we'll help you with the process.
What do I do if my order arrives damaged or incorrect?

We are very sorry if this happens. Please contact us as soon as possible at [email protected] or +34 910 075 439. We will offer you a quick and free solution (replacement or refund).
What are your customer service hours?

We are available Monday to Friday, from 9:00 a.m. to 5:00 p.m. , to resolve any questions or issues.

Contact us