FAQ

Is it necessary for me to register an account in order to buy an item?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Which shipping providers do you use?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
How long it will take to receive the furniture?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
How long it will take to receive the furniture?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Do you offer any kind of discounts?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Do you accept orders from all 50 US states?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount

Preguntas frecuentes

¿Cómo puedo hacer un pedido?

Simplemente elige el diseño y tamaño que más te guste, añádelo al carrito y sigue los pasos para completar el pago. Recibirás un correo de confirmación con todos los detalles de tu compra.
¿Cuánto tardan los envíos?

Enviamos todos los pedidos en un plazo de 24-48 horas en España y hasta 3 días en Europa. Te enviaremos un número de seguimiento para que puedas consultar el estado de tu pedido en todo momento.
¿Puedo devolver un producto?

¡Por supuesto! Si tu pedido no cumple tus expectativas, puedes solicitar una devolución gratuita dentro del plazo legal vigente, siempre que el producto esté en perfectas condiciones. Escríbenos a [email protected] y te ayudaremos con el proceso.
¿Qué hago si mi pedido llega dañado o incorrecto?

Lamentamos mucho si esto ocurre. Ponte en contacto con nosotros lo antes posible en [email protected] o al 910 075 439. Te ofreceremos una solución rápida y gratuita (reposición o devolución).
¿Cuál es vuestro horario de atención al cliente?

Estamos disponibles de lunes a viernes, de 09:00h a 17:00h, para resolver cualquier duda o incidencia.

Contáctanos